As soon as you place the order, an order confirmation will be emailed to you. This means we have received your order and payment. Payment is captured as soon as the order is placed. In rare cases, if the Star Projector Product is on backorder or unavailable, we will contact you and ask if you would like to wait for the product to become available, switch your product, or have your payment refunded. If the item is available for immediate shipment (1-3 business days) we will submit the order for processing and arrange shipment.
Most products ship within 1 business days from the date of your order (Ships Same Day On Orders Placed M-F Before 4:00pm (ET)). Some items take a bit longer to ship since they are built to order. We will send you tracking information as soon as it is available. If you do not receive tracking info within 7 business days of your order, feel free to follow up with us via email by responding to any of the emails that we sent you.
We are based in Portland, Oregon with warehouses nationwide. We offer FREE shipping in the worldwide via FedEx, UPS, USPS or other major couriers (product/brand dependent). Expedited shipping is usually available for an extra cost. Contact us before your purchase if you prefer an expedited shipping method.
We provide global shipping and can use FedEx, UPS, USPS, DHL and other courier companies for international shipping. Almost free shipping takes only 2-3 days to deliver, as we have warehouses around the world, such as the United Kingdom, Germany, Canada, Japan, Spain, and other countries. Except for a few cases, additional charges are required. The situation is free.
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out.
We're confident in the quality of Elecstars Night Light Projector. No purchase at Elecstars is complete unless you are completely satisfied. Our 90-day money back guarantee gives you time to make sure you are completely satisfied with your purchase. Below are detailed instructions on how to process a return or exchange. The policy begins from the date of purchase. Please see whether either of these pertain to you, and if the item(s) are covered by our 90 Days Return Policy.
If you have any questions or would like to check the availability of an item, you may email us here or call us at (1) +8615545057380. Thank you for shopping with us.
We have been in business since 2014 and are a top-trusted online retailer offering honest grow advice and top-of-the-line LED grow lights and other grow/harvest/extaraction equipment. We have hundreds of 5-star product reviews from satisfied customers.
overseas that every customer is 100% satisfied with their purchase. If something is wrong, we will make it right, guaranteed! Call, email, or message us anytime and we will get back to you in about 1 business day or less (typically with-in minutes or hours during normal business hours). We have your back!
We offer FREE shipping in the USA via FedEx, UPS, USPS, or other popular couriers. We can ship most products to Hawaii and Alaska for free too.
Nearly all of our brands can be shipped internationally using FedEx, UPS, USPS, DHL or similar couriers.
Items shipped internationally from the US may have VAT, duties, taxes, and/or local charges due at delivery.
Forget shopping locally or on other popular retail websites that charge tax. You can save a lot of money when buying though us since we do not charge tax in the entire USA.
We strive to ensure that we offer the absolute best prices online. Rest assured that you are receiving the best online price when you shop with us.Our prices are more competitive than the Amazon platform, we provide more coupon code.
If you find a better price online before or after you order from us (for up to one month), we will match or beat the competitor's price.
Although rare, we may refuse to offer a price match in which we incur a loss.
You will buy confidently from us since only sell new, official products (no used items or clones). All warranties are new are 100% honored through the respective manufacturer.
We accept major credit cards, PayPal, Google Pay, Apple Pay, VISA, Master, JCB, American Express;, and debit transactions. All card payments are processed through our encrypted SSL security processing system. Your identity is always protected.
And just in case your purchase was not up to your standards, we offer hassle-free return shipping if you are not 100% satisfied for any reason. Many brands have a 30- to 90-day return policy. See our full return policy for details.